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Code d'Examen: C4040-124
Nom d'Examen: IBM (Power Systems with POWER7 and IBM i Sales Skills -v2)
Questions et réponses: 88 Q&As
Code d'Examen: A2010-578
Nom d'Examen: IBM (Assess: Fundamentals of Applying Tivoli Service Availability/Performance Management Solutions V3)
Questions et réponses: 120 Q&As
Code d'Examen: A2090-303
Nom d'Examen: IBM (Assessment: IBM InfoSphere DataStage v9.1 Assessment)
Questions et réponses: 134 Q&As
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NO.1 Which IBM product can be used to open help desk tickets in HP Service Manager
based on external
customer data?
A. IBM Tivoli Netcool/Impact
B. IBM Tivoli Netcoot/OMNIbus
C. IBM Tivoli Business Service Manager
D. IBM Tivoli Composite Application Manager for Applications
Answer: A
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NO.2 After gathering all the information from meeting with the customer it is discovered that
the IBM solution
does not meet one of the customer's requirements. What is the next step?
A. Omit this discovery from the gap analysis document.
B. Document this finding in the gap analysis documentation.
C. Find a compromise to the requirement that the customer will accept.
D. Set up a meeting with the customer to reevaluate the customer requirement.
Answer: B
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NO.3 A customer currently leverages IBM Tivoli Netcool/OMNIbus, various probes, and IBM
Tivoli
Netcool/Impact as part of their monitoring solution. They want to add dashboards and service
views to
their environment so that they can better monitor the health of their services and determine
the root cause
of any incidents in a proactive way.
The customer has no prior experience with IBM Tivoli Business Service Manager and has not
yet
leveraged the dashboard functionality within IBM Tivoli Netcool/OMNIbus Web GUI. They
want to
understand the product capabilities in their environment before they make a decision on their
solution
toolset.
Which presentation methodology would be best suited for the customer?
A. White boarding session
B. Proof of concept followed by a presentation
C. Live demonstration of a controlled test environment
D. Microsoft PowerPoint presentation with dashboard and service view screenshots
Answer: B
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NO.4 Which two tasks should be performed when producing a project plan for a Service
Availability and
Performance Management solution? (Choose two.)
A. Create a work breakdown structure
B. Schedule working group meetings for the project
C. Develop a timeline based on a level of effort for each milestone
D. Identify the team members that will be working on the solution
E. Develop a system to identify milestones as the project progresses
Answer: A,C
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NO.5 Which IBM product can replace the functionality of Microsoft SMS?
A. IBM Tivoli Composite Application Manager for Applications
B. IBM Tivoli Composite Application Manager for Transactions
C. IBM Tivoli Composite Application Manager for Microsoft Applications
D. IBM Tivoli Composite Application Manager for Application Diagnostics
Answer: C
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NO.6 How are business processes identified?
A. Scope of the software
B. Information gathered from end users
C. Information gathered in stakeholder meeting
D. Interviews with the key personnel that help determine the workflow
Answer: D
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NO.7 What is a good way to identify personnel in an IT organization when trying to
determine key decision
makers?
A. Determine who is able to get their tasks done the most quickly
B. Determine who gets the most important tasks in the organization
C. Identify if any staff members are always available during interviews
D. Identify the staff members who have been at the organization the longest
Answer: B
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NO.8 A customer's business is comprised of multiple sites located across the United States.
Each location
specializes in supporting a different part of the infrastructure while sharing the responsibility
for supporting
all business services offered by the organization.
What is the best approach to identify the project goals from key decision makers?
A. Align the customer requirements with the strategic vision of the project sponsors.
B. Recommend a service oriented approach for identifying the project goals across the
organization.
C. Map the tool capabilities from each business location to the project goals identified by the
decision
makers.
D. Interview the decision makers from locations across the organization to ensure all
perspectives are
taken into consideration.
Answer: B
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